General
For drivers
- How do I find a parking space on Mobypark?
- How do I book a parking space?
- How do I access my parking space?
- What happens if I don't leave the rented parking space in time?
- How do I pay for my parking?
- How can I cancel my parking reservation?
- How can I change my parking reservation?
- How do I receive an invoice?
- How to get in contact with the parking owner?
- What happens if my booking gets refused/missed?
- How can I extend my booking?
- How long does it take to receive my refund?
- Does my car fit in the parking space?
- How do I know the status of my parking reservation?
- What happens if my parking reservation is declined?
- Can I pay the owner directly?
- What is the difference between instant booking and non-instant booking (manual) booking?
- What do I do if I get a “booking overstay” notification email?
- Does Mobypark offer a shuttle service?
- Can I pay for my long-term booking on a monthly basis instead of all at once?
- Can I drive in and out within the time I have reserved?
- How to book a parking spot without a current license plate?
- Can I change the license plate on my current parking booking?
- When can I ask for a refund?
For parking owners
- How do I offer my parking space for rent?
- How do I give access information about my parking space?
- Who sets the price for renting my parking space?
- How do I receive the payment when I rent my parking space?
- Is it legal to sub-let my parking space?
- What if the person renting my parking space does not leave it?
- How can I edit the availability of my parking space?
- How does the parking key management service work?
- How to be in touch with drivers?
- How can I cancel an accepted reservation?
- How can companies and other businesses (Hotels, Malls, Public Garages, and Semi-Public Organisations) offer parking spaces for rent on Mobypark?
- How can individuals offer parking spots for rent on Mobypark?
- How can I arrange a key pick up for my parking?
I can't find my question in the list above
How do I book a parking space?
To book a parking space, follow the steps below when you have found the parking you want:
1. On the parking page, select the dates and times and click 'Book this parking'.
2. Log in or sign up with your email address and phone number to proceed.
3. Fill out required details and check that all booking information is correct. If you have a discount code, click 'I have a promotion code'.
4. Complete payment and wait for booking confirmation.
For 'Instant book' locations:
Once the payment is complete, your booking is automatically confirmed and the payment will be processed right away. You'll receive a booking confirmation email with all the parking access information.
For non-instant book locations:
Once the payment is complete, your booking request is sent to the parking owner. Your booking is only confirmed after the parking owner accepts your booking request. Once confirmed, your payment will be processed, and you'll receive a booking confirmation email.
For more information on contacting parking owners, click here.
General
For drivers
- How do I find a parking space on Mobypark?
- How do I book a parking space?
- How do I access my parking space?
- What happens if I don't leave the rented parking space in time?
- How do I pay for my parking?
- How can I cancel my parking reservation?
- How can I change my parking reservation?
- How do I receive an invoice?
- How to get in contact with the parking owner?
- What happens if my booking gets refused/missed?
- How can I extend my booking?
- How long does it take to receive my refund?
- Does my car fit in the parking space?
- How do I know the status of my parking reservation?
- What happens if my parking reservation is declined?
- Can I pay the owner directly?
- What is the difference between instant booking and non-instant booking (manual) booking?
- What do I do if I get a “booking overstay” notification email?
- Does Mobypark offer a shuttle service?
- Can I pay for my long-term booking on a monthly basis instead of all at once?
- Can I drive in and out within the time I have reserved?
- How to book a parking spot without a current license plate?
- Can I change the license plate on my current parking booking?
- When can I ask for a refund?
How do I book a parking space?
To book a parking space, follow the steps below when you have found the parking you want:
1. On the parking page, select the dates and times and click 'Book this parking'.
2. Log in or sign up with your email address and phone number to proceed.
3. Fill out required details and check that all booking information is correct. If you have a discount code, click 'I have a promotion code'.
4. Complete payment and wait for booking confirmation.
For 'Instant book' locations:
Once the payment is complete, your booking is automatically confirmed and the payment will be processed right away. You'll receive a booking confirmation email with all the parking access information.
For non-instant book locations:
Once the payment is complete, your booking request is sent to the parking owner. Your booking is only confirmed after the parking owner accepts your booking request. Once confirmed, your payment will be processed, and you'll receive a booking confirmation email.
For more information on contacting parking owners, click here.
For parking owners
- How do I offer my parking space for rent?
- How do I give access information about my parking space?
- Who sets the price for renting my parking space?
- How do I receive the payment when I rent my parking space?
- Is it legal to sub-let my parking space?
- What if the person renting my parking space does not leave it?
- How can I edit the availability of my parking space?
- How does the parking key management service work?
- How to be in touch with drivers?
- How can I cancel an accepted reservation?
- How can companies and other businesses (Hotels, Malls, Public Garages, and Semi-Public Organisations) offer parking spaces for rent on Mobypark?
- How can individuals offer parking spots for rent on Mobypark?
- How can I arrange a key pick up for my parking?
I can't find my question in the list above