General
For drivers
- How do I find a parking space on Mobypark?
- How do I book a parking space?
- How do I access my parking space?
- What happens if I don't leave the rented parking space in time?
- How do I pay for my parking?
- How can I cancel my parking reservation?
- How can I change my parking reservation?
- How do I receive an invoice?
- How to get in contact with the parking owner?
- What happens if my booking gets refused/missed?
- How can I extend my booking?
- How long does it take to receive my refund?
- Does my car fit in the parking space?
- How do I know the status of my parking reservation?
- What happens if my parking reservation is declined?
- Can I pay the owner directly?
- What is the difference between instant booking and non-instant booking (manual) booking?
- What do I do if I get a “booking overstay” notification email?
- Does Mobypark offer a shuttle service?
- Can I pay for my long-term booking on a monthly basis instead of all at once?
- Can I drive in and out within the time I have reserved?
- How to book a parking spot without a current license plate?
- Can I change the license plate on my current parking booking?
- When can I ask for a refund?
For parking owners
- How do I offer my parking space for rent?
- How do I give access information about my parking space?
- Who sets the price for renting my parking space?
- How do I receive the payment when I rent my parking space?
- Is it legal to sub-let my parking space?
- What if the person renting my parking space does not leave it?
- How can I edit the availability of my parking space?
- How does the parking key management service work?
- How to be in touch with drivers?
- How can I cancel an accepted reservation?
- How can companies and other businesses (Hotels, Malls, Public Garages, and Semi-Public Organisations) offer parking spaces for rent on Mobypark?
- How can individuals offer parking spots for rent on Mobypark?
- How can I arrange a key pick up for my parking?
I can't find my question in the list above
How do I pay for my parking?
You can pay for your reservation after choosing your parking spot and logging into or creating your Mobypark account.
If you book one of the "instant book" parking locations, the booking is confirmed immediately. The payment proceeds directly and the total amount of the reservation is charged from your credit card/iDeal/Klarna (Sofort).
If you book a parking spot without instant booking, the owner needs to accept your request. For credit card payments, a pre-authorisation is done at the time of reservation, and you will be charged only if your reservation is approved. Payments through iDeal/Klarna (Sofort) need to be done upfront.
If your reservation is denied, your credit card pre-authorisation is automatically cancelled. If you paid with any of the other payment methods, your money would be refunded within 2-5 working days.
In either case, everything is paid online, and no money needs to be exchanged with the parking owner at the parking itself.
General
For drivers
- How do I find a parking space on Mobypark?
- How do I book a parking space?
- How do I access my parking space?
- What happens if I don't leave the rented parking space in time?
- How do I pay for my parking?
- How can I cancel my parking reservation?
- How can I change my parking reservation?
- How do I receive an invoice?
- How to get in contact with the parking owner?
- What happens if my booking gets refused/missed?
- How can I extend my booking?
- How long does it take to receive my refund?
- Does my car fit in the parking space?
- How do I know the status of my parking reservation?
- What happens if my parking reservation is declined?
- Can I pay the owner directly?
- What is the difference between instant booking and non-instant booking (manual) booking?
- What do I do if I get a “booking overstay” notification email?
- Does Mobypark offer a shuttle service?
- Can I pay for my long-term booking on a monthly basis instead of all at once?
- Can I drive in and out within the time I have reserved?
- How to book a parking spot without a current license plate?
- Can I change the license plate on my current parking booking?
- When can I ask for a refund?
How do I pay for my parking?
You can pay for your reservation after choosing your parking spot and logging into or creating your Mobypark account.
If you book one of the "instant book" parking locations, the booking is confirmed immediately. The payment proceeds directly and the total amount of the reservation is charged from your credit card/iDeal/Klarna (Sofort).
If you book a parking spot without instant booking, the owner needs to accept your request. For credit card payments, a pre-authorisation is done at the time of reservation, and you will be charged only if your reservation is approved. Payments through iDeal/Klarna (Sofort) need to be done upfront.
If your reservation is denied, your credit card pre-authorisation is automatically cancelled. If you paid with any of the other payment methods, your money would be refunded within 2-5 working days.
In either case, everything is paid online, and no money needs to be exchanged with the parking owner at the parking itself.
For parking owners
- How do I offer my parking space for rent?
- How do I give access information about my parking space?
- Who sets the price for renting my parking space?
- How do I receive the payment when I rent my parking space?
- Is it legal to sub-let my parking space?
- What if the person renting my parking space does not leave it?
- How can I edit the availability of my parking space?
- How does the parking key management service work?
- How to be in touch with drivers?
- How can I cancel an accepted reservation?
- How can companies and other businesses (Hotels, Malls, Public Garages, and Semi-Public Organisations) offer parking spaces for rent on Mobypark?
- How can individuals offer parking spots for rent on Mobypark?
- How can I arrange a key pick up for my parking?
I can't find my question in the list above